T&C
Travel Day Rates & Fees:
Travel is billed hourly. The rates represented on DF quote are estimated amounts. Actual travel hours are subject to change and will be billed for accurately on final invoice.
Job location travel radius:
0-25 mi included 25+ mi mileage charges + hours of travel (billed in 15 min increments)
Airline Fees & Charges, Transfers & Lodging:
Airline and lodging is the responsibility of the client/ photographer and must be arranged prior to tech departure.
Travel + Production Day:
When travel occurs on the same day as the production, travel is billed after the 10 hours of production at the travel overtime rate.
Per Diem Policy:
In the event that the client/photographer does not allot a per diem. DF’s per diem amount is $50 per day, which covers food only, and will be added to the final invoice.
Additional Service Rates Details:
Pre-Light: Charged at the base package rate. Digital Tech overtime rates apply when production is greater than 10 hours.
Digital Tech: Regular Overtime rates apply after 10 hours and are billed at $150 per hour. Additional Tech: Is provided upon request and is subject to availability, additional rates and fees.
Location Services: Additional location equipment and services can be provided upon request, and are subject to additonal fees and charges. Examples include custom retouching, proof printing, file processing on set, online delivery on set, specialty vehicle requests, additional assistants, etc.
Media for Processed Files:
Media for delivery of processed files not included. Customers may provide their own drive, or drives are available for purchase. FTP delivery is also available at a per-megabyte cost.
Fine Print and Service Exceptions:
Scheduling & Personnel: Digital Techs can be requested but are not guaranteed and are assigned based on availability at DF’s discretion.
Cancellation Policy:
Clients can request a hold for a future date at any time. The client will receive a quote to sign, and the signed quote will require a credit card to secure the confirmation.
Approved/signed quotes must be returned to DF prior to 48 hours for the hold to be honored, otherwise hold is on a best effort basis . Cancellations that occur within 48 hours are subject to a 50% charge of the quoted amount.
Cancellations that occur within 24 hours are subject to a 100% charge of the quoted amount. The credit card provided will be charged after notification.
Production Insurance Requirement: DF requires the client/photographer to provide an insurance certificate that covers at least $100k in liability and rented equipment.
Billing and Back-up:
Final invoices will be provided at best effort within 48 hours upon completion of the job. For travel jobs, original receipts will be provided with the final invoice